About Us

Level Up Solutions is a non-profit agency based in Los Angeles, California that provides services and support to adults with developmental disabilities.  We are governed by a Board of Directors as well as executive and managerial staff who supervise daily and long-term business operations.  We work closely with the California Regional Center system and provide services to our participants (the people we support with disabilities) in their apartments and homes, work and academic settings, and out in the community.  We teach life skills to help people with disabilities navigate daily life and build real world experience.  We are a small agency of like-minded professionals in our field who feel self-determination, real world experience, confidence and support are the keys to effective services. 

The number and types of diagnoses for people with developmental disabilities has continued to increase dramatically over the past twenty (25) years.  The fields of science related to developmental disabilities continues to emerge and there is a huge focus on local city, state and federal governments to provide funding and research to address this trend.  Although California is considered to have one of the more superior systems of support for people with developmental disabilities in the country, the need for services continues to out-pace the number of quality agencies able to provide those services.  In addition, this is considered a cutting edge, growing field that continues to be under-funded and under-protected.  With this in mind and with the knowledge that the approach to supported living is ever-changing; Level Up Solutions stands poised to be part of the next evolution of support models based on self-determination and inclusion. 

Level Up Solutions is a supported living services vendor with the Westside Regional Center and offers services in their catchment area. In addition, we have worked with several other regional centers for out of area participants to include:

Alta Regional Center

East Los Angeles Regional Center

Frank D. Lanterman Regional Center

Golden Gate Regional Center

Harbor Regional Center

Inland Regional Center

North Los Angeles Regional Center

Redwood Coast Regional Center

Regional Center of the East Bay

Regional Center of Orange County

San Andreas Regional Center

San Diego Regional Center

San Gabriel/Pomona Regional Center

South Central Regional Center

Tri-Counties Regional Center

Valley Mountain Regional Center 





Public records in the possession of Level Up Solutions which are not exempt from disclosure under the Public Records Act shall be available for inspection, and copies of such public records shall be provided, pursuant to these guidelines. 

To ensure accuracy in responding to a request for public records, Level Up Solutions encourages all requests to be submitted in writing, including by email or fax. Copies of public records that are not exempt from disclosure will be provided at the cost of 37 cents per page for duplication.

Please direct requests to:

Shannon HahnCo-Founder & Operations Director

310.648.1787

shahn@levelupsolutions.org 

At Level Up Solutions, we are committed to protecting your privacy. This Privacy Policy outlines our data collection, use, and sharing practices. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

·       Personal Information: This includes any information you provide to us directly, such as your name, email address, phone number, and any other contact details.

·       Usage Data: We may collect information about how you interact with our website and services, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for various purposes, including:

·       To provide and maintain our services

·       To communicate with you

·       To improve our services

·       To comply with legal obligations

3. Messaging Opt-In

We respect your choices regarding messaging communications. If you opt-in to receive messages from us, please be assured that:

·       We do not share your messaging opt-in information with any third parties.

·       You can unsubscribe from our messages at any time by following the instructions provided in the message or contacting us directly.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, comply with our legal obligations, and resolve disputes.

5. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

·       The right to access the information we hold about you

·       The right to request correction of any inaccuracies

·       The right to request deletion of your personal information

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Level Up Solutions
info@levelupsolutions.org
310.648.1787

Thank you for trusting Level Up Solutions with your information!