Michael Harley was born and raised in Los Angeles, CA, and enjoyed sports, reading, and spending time with family growing up. Attending Loyola High School, Michael was first introduced to the Jesuit concept of, “Magis” while performing volunteer hours at an elementary school.  From an early age, Michael knew he wanted to make an impact on the community and the people around him. Always yearning for a desire to expand his understanding of the world, Michael ventured to the University of Hawaii in August of 2001 to complete a bachelor’s degree in English.

Upon earning his degree, Michael was commissioned into the Army as a 2nd Lieutenant in the Infantry. After completing various military training schools, Michael deployed overseas twice where he led soldiers in combat and peacekeeping missions. He left the military with the rank of Captain in 2010, his awards and decorations include the Purple Heart, bronze star, meritorious service medal, Ranger Tab, and Airborne wings among others.

After leaving military service, Michael embarked on a career in emergency medicine. He worked as an Emergency Medical Technician (E.M.T.) and also as a Certified Nurse Assistant (C.N.A.) in Los Angeles before venturing into the field of providing support to people with neurodiversity Michael’s journey in this field began in August 2011 when he began working as an independent living skills instructor. In a short time, it became clear that he had found his new calling.

Seeing a need for qualified vendors to provide services to the neurodiverse population in the Los Angeles area and having the belief that his background experience and knowledge could bring a new service design concept to the people he supports, Michael partnered with Shannon Hahn to launch Level Up Solutions in 2015.

Since then, he has assisted in the development of agency policies, procedures, and life skills curriculum as well as building community and strategic business relationships. Michael is able to combine a unique blend of direct experience and analysis to craft unique service plans that speak to the needs and desires of the people he supports. Always a team player focused on shared results, mutual respect, and inclusion, Michael prides himself on collaborating and building teams and crafting the agency service design. He holds a Master of Science in Organizational Leadership (MSOL) from Creighton University. Any day you can find him teaching in a classroom, meeting with concerned support circles, or interacting with the people he supports.

Shannon Hahn was born in South Orange County and considers herself fortunate to have grown up in a community that prioritizes equal access to programs for all students, regardless of their educational needs. This strong foundation inspired her deep commitment to creating equitable opportunities for every individual.

From an early age, Shannon was drawn to engaging with students who were mainstreamed into the school district. She quickly recognized her growing passion for supporting programs that would enhance their lives. Fueled by her strong sense of social justice, Shannon became an advocate for equal access to resources for individuals with diverse needs, believing wholeheartedly that everyone deserves the chance to thrive.

Shannon’s family life provided her with invaluable, hands-on experience in this field. Her mother provided after-school daycare for children with special needs, and her stepfather taught as a Special Education teacher for 32 years. This close-knit family environment gave Shannon a unique perspective on the challenges and rewards of working with individuals with special needs. As she continued to thrive in the learning environment, she volunteered for various programs, working with students from elementary school through adult education and vocational programs. It was during these years of service that Shannon discovered her vision and passion for pursuing a career dedicated to supporting and empowering others, knowing she had found her life's purpose.

One of Shannon's most cherished memories is her time volunteering with Special Olympics. There, she witnessed firsthand the camaraderie and sense of pride that athletic competitions brought to individuals, fostering a profound sense of accomplishment for all involved.

Additionally, Shannon had the opportunity to contribute to Miller Children’s Hospital in Long Beach, helping children face challenging health issues. She supported young patients battling a variety of illnesses and traumatic challenges, offering them the emotional resilience and encouragement they needed during their difficult journeys.

Shannon's academic background includes liberal arts studies at Concordia University in Irvine, California. In the summer of 2007, Shannon began exploring career opportunities and sought out an organization focused on supporting neurodiverse individuals. Since then, she has served as an Independent Living Instructor, Coordinator, and Manager of Client Services in Los Angeles and Orange County. In each of these roles, Shannon made significant contributions toward improving the future outlook for the individuals she supported. She was privileged to witness them develop a strong sense of accomplishment and independence, as they began contributing meaningfully to society. Throughout her career, Shannon has been deeply grateful for the chance to empower both the individuals she works with and her fellow staff members, all of whom share a common goal of success and growth.

One of Shannon’s most recent contributions is the development of the Level Life social program. While meeting with the individuals she supports and their families, she recognized a recurring concern: the future of these individuals once their parents were no longer able to care for them. This insight led her to create a program designed to provide a sense of community and lasting friendships, ensuring that these individuals would continue to have meaningful relationships and support long after their parents' lifetimes.

Shannon is dedicated to keeping these individuals motivated, encouraging them to reach for their goals and take pride in their abilities rather than focusing on their neurodiversity. The individuals she supports are her daily inspiration—her true heroes, who have become both her role models and teachers in life.

Shannon’s commitment to enhancing the lives of neurodiverse individuals continues to drive her work, as she strives to build a more inclusive and supportive world for all.

Sandra was born and raised in Los Angeles, California. She is the oldest of three and was born to Mexican immigrant parents. Since the age of 3, she has traveled every year to the cities her parents grew up in. She understands the hardships and difficulties her parents had to go through to give her siblings and herself a better opportunity. She also had the opportunity to see the many different cultural traditions and the beauty behind them all. This led to her passion for wanting to learn more about different cultures and her dreams to travel to different parts of the world.

Sandra attended the University of California, Davis where she got her Bachelor of Science in Human Development and a Minor in Education. She was the first person in her extended family to graduate college in 2020. During college, she participated in various internships at hospitals and schools where she became even more passionate about helping others. Taking different developmental and education courses about inclusion, opened her interest in understanding and supporting neurodiverse individuals.

Sandra joined the Level Up Solutions team as a Direct Support Professional in 2022. In her free time, Sandra enjoys spending time with family and friends, reading, and doing her nails, or you can possibly find her at one or both of the Disney parks visiting Mickey and his friends. She is excited to work with and support her participants with their life skills.

Adam grew up in Charlotte, North Carolina. His passion for helping people with disabilities started in middle school when he befriended a classmate with Down Syndrome. This friendship continued throughout high school and inspired Adam to volunteer with the Special Olympics and assist in the special education classroom at his school.

Adam moved to Los Angeles in 2008 to pursue a career in writing for TV and Film. He's had success in that career, selling movies to 20th Century Fox and Warner Bros. Discovery and writing on the 13th and 14th seasons of the television show "It's Always Sunny in Philadelphia".

Drawing on his life-long desire to make a positive impact on the lives of people with disabilities, Adam works part time as a Direct Support Professional in addition to his full-time duties as a parent and writer.

Anagha was born and raised in Portland, OR, where her passion for service and teaching blossomed early on. Throughout high school, she worked as a camp counselor, taught Indian classical Bharatanatyam dance, and volunteered with organizations like the Oregon Food Bank and the Portland Children’s Museum.

Currently a fourth-year student at UCLA, Anagha is majoring in Neuroscience with a minor in Disability Studies. Her studies have deepened her understanding of how societal factors shape perceptions of disability, a perspective she aims to integrate into healthcare reform.

At UCLA, Anagha is actively involved in several organizations, including the university’s premier Indian classical dance team, Taara, Nu Rho Psi (the National Honor Society in Neuroscience), and REACH (Reproductive Education and Community Health). She also conducts research in the Akin Lab, focusing on neurodevelopment. Anagha aspires to pursue a career in medicine, particularly serving underserved populations.

In the fall of 2024, Anagha joined Level Up as a Direct Support Professional. She is eager to apply her passion for service and education, along with her insights from her Disability Studies minor, to help individuals with neurodivergent diagnoses live more independently. In her free time, Anagha enjoys dancing, reading, and making jewelry.

Anna was born and raised in Dallas, Texas. In 2012, she moved to California to attend the UCLA Pathway Program. Anna truly embraced her opportunity to live off campus, develop new relationships and learn the skills necessary to have a rich and meaningful life. College was an enriching experiencing and her adaptation to living in Los Angeles proved to be a life altering experience. After graduating from Pathway, she chose to stay and continue her journey here.

In 2014, Anna took the skills that she had learned at Pathway and her natural abilities and applied them to her new role as a Teacher’s Assistant at a local child education and care center. This was an excellent opportunity for Anna to gain work skills while exploring her interests and passions.

Because of the positive experience Anna had working closely with Level Up Solutions during her enrollment in Pathway she chose to continue with them in a more formal role. She was compelled to help individuals with disabilities and she offers that as an active, helpful Level Up team member. Anna embodies Level Up’s mission to provide a supportive and inclusive environment to all participants and employees.

Anna also enjoyed volunteering at UCLA Children’s Hospital which proved to be a truly rewarding experience for her. She enjoys various other volunteer opportunities in the community as they arise and is always eager to lend a hand when needed. When she isn’t working or volunteering, she thrives on spending time with her friends enjoying the various activities Los Angeles has to offer.

Arpita grew up in Bakersfield, CA, where she developed a passion for helping others. She volunteered at various hospitals, her local temple, and participated in the annual NAMI Walk (National Alliance on Mental Illness), fostering her commitment to community service.

Currently in her fourth year at UCLA, Arpita is majoring in Psychobiology with a minor in Public Health. Over the years, she has deepened her understanding of the diverse factors affecting societal well-being and their psychological impact on individuals.

Arpita is actively involved in multiple campus organizations, including UCLA's premier Bollywood fusion dance team, Nashaa, the Community Health Collective (CHC), Reproductive Education and Community Health (REACH), and serves as a Peer Learning Facilitator for student-athletes transitioning to college. She aspires to pursue a career in the medical field, with a focus on working with children and adolescents.

In the fall of 2024, Arpita joined Level Up as a Direct Support Professional. She is eager to apply her skills to support participants in achieving greater independence and looks forward to witnessing their growth. In her free time, Arpita enjoys listening to music, dancing, and exploring new coffee shops.

Ashley was born and raised in Ontario, CA, as a first-generation college student and the oldest daughter of immigrant parents. Growing up in a family deeply connected to their Mexican heritage, Spanish was her dominant language. Initially struggling with English, Ashley overcame this barrier with the support of her educators and classmates, ultimately becoming a crucial support system for her parents. Witnessing her family’s challenges instilled in her a strong sense of compassion and a desire to help others selflessly.

Now in her fourth year at UCLA, Ashley is double majoring in English and Education. Her coursework and internships in education have deepened her understanding of and commitment to supporting neurodiverse learners. She is passionate about fostering inclusive environments and aims to continue this work in her future classroom.

Since her freshman year, Ashley has served as a research assistant for the MEYA Autism study at Wood Lab. In this role, she connects Spanish-speaking families to clinical opportunities that might otherwise be overlooked due to language barriers. Her personal experience drives her dedication to this work, as her parents lacked similar support during their educational journeys. Ashley plays a vital role in interviewing Latinx/Chicanx families and provides detailed notes for clinicians and researchers involved in the study. Additionally, she previously worked as an ed-coach for the Pathway program, further honing her skills as an educator.

In Fall 2024, Ashley joined Level Up as a Direct Support Professional, where she seeks to expand her knowledge while helping participants enhance their independent living skills and broaden their horizons. Outside of her academic and professional pursuits, Ashley enjoys attending concerts, watching thriller dramas, going to the beach, and spending time with her dogs.

Averyl was born in the Philippines. When he was two years old his family moved to Southern California. He grew up with his mom and his two brothers. Education growing up was different for Averyl. He was diagnosed with an intellectual disability and was in special education. Even though school was challenging for him, he received a lot of support to succeed in his education. Without the support, he would not have graduated with his high school diploma. 

In 2016, Averyl moved to West Los Angeles for the Pathway program at UCLA Extension, where he received support to help build confidence in his independence. At Pathway, he also developed valuable career skills. He then went to Santa Monica College to pursue his associate’s and received his degree in Early Childhood Education in 2022. He was motivated by receiving a lot of support throughout his life. This made Averyl grow in his passion for helping others and decided to pursue a career working with children.

In 2021, Averyl gained experience with children through Pamper & Play, where he supervised and supported the children. In 2022, Averyl worked at STAR Education as an after schoolteacher, where he created and implemented his own lesson plans. Averyl now works as an overnight staff for Level Up Solutions in support of the Pathway program he once attended as a student.

Outside of work, Averyl likes to hang out with his friends and enjoys going out to eat and playing sports. He is involved in his local church community and volunteers with the youth group every weekend.

Crystal was born and raised in Pomona, California to Mexican parents who taught her the value of lending a helping hand to those in need. She has an older sister and a younger brother, who has ADHD and through her exposure to the struggles her brother faced, Crystal discovered a passion in helping others.

This passion prompted her to join a club in high school called Panther Pals, where she and her peers had parties, events, and sports for students who identify as neurodiverse. She previously had a job as a behavior technician helping younger children diagnosed with autism with their communication and behavioral/social skills. She currently volunteers at a company where she plays sports with children and teens with various developmental diagnoses. Crystal is a third-year student studying Psychology and minoring in Global Health at the University of California, Los Angeles, and wishes to pursue a career in Occupational Therapy.

Crystal joined the Level Up Team in Fall 2023 as a Direct Support Professional and hopes to expand her knowledge and in doing so, help others by teaching them life skills. She is excited to start and is most excited to meet new people and inspire others to reach their fullest potential. In her free time, she likes to go to concerts, hang out with friends, play soccer, and watch movies with her family.

Born in Moscow, Russia, and raised in Santa Monica, my early life provided unique opportunities for growth and learning. Diagnosed with Autism Spectrum Disorder (ASD) at an early age, this diagnosis would evolve from being a personal trait to the foundation of my professional journey, fueling a commitment to helping others navigate similar experiences.

My immersion in a Spanish-language elementary program fostered an early appreciation for cultural diversity and diverse ways of thinking, shaping my lifelong dedication to understanding and embracing human differences. This foundation was further solidified during high school, where I was encouraged to think critically and develop a strong sense of social awareness. It was here that I began to understand how empathy could transform both individuals and communities.

Pursuing higher education, I earned both undergraduate and graduate degrees from Loyola Marymount University, a Jesuit institution. My studies focused on the intricate relationships between theological studies, conflict resolution, and international relations. This academic journey culminated in my master’s thesis, which analyzed three distinct forms of mediation, demonstrating my commitment to understanding the dynamics of human connection and conflict resolution. My academic excellence was recognized with induction into the Theta Alpha Kappa Honors Society, and I contributed as an editor for the Say Something Theological Student Journal while also presenting multiple papers at the Say Something Theological Student Conference.

While completing my graduate studies, a pivotal opportunity arose to teach Nonviolent Communication (NVC) within various community settings. This experience revealed my natural aptitude for teaching and sharing knowledge, though not in traditional classroom settings. It was during this time that I also began to lecture on experiences related to the Autism spectrum, which guided me toward professional work with Level Up Solutions—an organization where I could integrate my personal experiences into professional practice.

With over fifteen years of studying and practicing Nonviolent Communication, alongside extensive research into Dr. Temple Grandin’s work, I have developed a unique approach to supporting individuals on the Autism spectrum. This methodology integrates lived experience with academic knowledge, creating a comprehensive framework for teaching essential life skills. Navigating life on the spectrum while mastering these skills has allowed me to offer an authentic perspective that resonates deeply with clients and their families.

Specializing in applying Nonviolent Communication principles to support individuals on the Autism spectrum, my professional work is rooted in a fundamental belief that empathy is a universal tool for healing and growth. I believe that with the proper support and understanding, every individual can reach their full potential, creating positive outcomes for all involved. This approach reflects a fusion of personal experience, academic research, and professional practice, offering a unique perspective in the field of neurodiversity support.

Divya was born in Houston, TX, and spent much of her childhood moving across the U.S. before settling in San Jose, CA. These experiences exposed her to diverse communities and individuals, igniting a deep commitment to serving others. This early exposure profoundly shaped her desire to lead a life dedicated to making a difference, particularly in healthcare.

Divya's passion for healthcare was significantly influenced by her grandfather's diagnosis with Parkinson's disease. Witnessing his struggle opened her eyes to the complexities of neurological well-being, reinforcing her aspiration to help others and inspiring her to seek innovative solutions for patients with similar conditions.

Now a fourth-year undergraduate at UCLA, Divya is majoring in Molecular, Cellular, and Developmental Biology, with a minor in Disability Studies. Her dedication to health and wellness drives her pre-medical journey, where she explores the intersection of physiology and behavioral neuroscience. As she works toward attending medical school, she is particularly focused on reducing health disparities in underserved populations and advocating for accessible, equitable healthcare.

Throughout her time at UCLA, Divya has engaged in various organizations and programs that have enriched her healthcare journey. She actively participates in research at the Kornblum Lab, contributing to studies aimed at understanding and developing treatments for neurological and neuropsychiatric diseases. Additionally, she conducts clinical research in the nephrology department at the David Geffen School of Medicine.

As President of the Bruin Beans Health Club (BBHC), Divya collaborates with a multidisciplinary team to bridge misinformation surrounding kidney health and enhance community awareness. BBHC aims to improve understanding and prevention across multiple diseases. She also co-founded and co-leads an organization focused on spreading psychosocial awareness in marginalized communities, ensuring mental health resources reach those who need them most. As the Research Director of AgeWell Bruins, she advocates for better healthcare practices for the geriatric population and serves on the board of the UCLA chapter of the American Lung Association.

In 2024, Divya joined Level Up as a Direct Service Professional, eager to apply her knowledge and compassion to support neurodiverse individuals in achieving greater independence. She looks forward to witnessing their growth while also embracing her own professional and personal development alongside participants and team members.

Outside her professional and academic pursuits, Divya enjoys exploring the world through travel and photography, going on late-night drives, curating Spotify playlists, and discovering new cafes and restaurants. In all facets of her life, she is committed to personal growth and making a meaningful impact in the lives of others.

Gianna was born in Monterey California and grew up in the Salinas area. Gianna has always enjoyed sports, being outdoors, and spending quality time with her family. She spent a lot of time with her grandparents as a child, and this relationship, along with her mother being a nurse, inspired her to pursue a career that allowed her to help others, especially those who are in need of advocates for their quality of life.

As a third year attending UCLA pursuing a Psychobiology major, Gianna plans to attend graduate school to become a Doctor of Occupational Therapy. Throughout her academic career she has volunteered at various Occupational Therapy Clinics, with one of her most impactful experiences being at a pediatric clinic where she saw the impact that just one person can have on an individual’s life. Gianna has since become the Internal Vice President of UCLA’s Society for Physical and Occupational Therapy (SPOT), a club that guides aspiring occupational therapy and physical therapy students. Gianna is also on the board of the UCLA running club where she continues her love for the outdoors and physical activity.

Gianna joined Level Up as a Direct Service Professional in 2023. She is looking forward to guiding participants in their independence and seeing how she can benefit the lives of others and watch them progress. She is excited to see how Level Up Solutions helps her grow on a personal and professional level alongside the participants and fellow staff.

Jacqueline was born and raised in New Orleans, LA, and has lived in various cities across the U.S., including Memphis, TN, where she earned a bachelor's degree in English from Rhodes College. She moved to Los Angeles in early 2021 and has since embraced life in the city, planning to stay indefinitely.

In September 2024, Jacqueline began working as a Direct Support Professional, a role she balances with freelance copywriting. While she’s passionate about promoting brands she believes in within the digital space, she also values the opportunity to unplug from her screen and foster authentic, in-person connections through her work at Level Up Solutions.

Jacqueline enjoys meeting her participants where they are, offering unwavering support, and celebrating their victories, both big and small.

Jamie was born and raised in San Jose, California. Growing up, Jamie always showed an interest in being active. She loves to spend time on her hobbies such as tennis, skateboarding along the beach, going to concerts, reading, and cooking. And as much as she loves to do these activities alone, she enjoys them even more when she gets to share the experience with others. Jamie loves her family and her friends and believes that every person is made better through the supportive people that surround them.

When Jamie entered college, she was introduced to the career of occupational therapy. After becoming interested in the field, Jamie decided to volunteer at a pediatric occupational therapy clinic. This is where she fell in love with the career and decided that she wanted to spend the rest of her life providing empathetic, personal medical support to others. Jamie will graduate UCLA with a Bachelor's degree in Sociology with a minor in Public Health and hopes to earn a doctorate degree in occupational therapy. She envisions that in the future, she will be able to provide high-quality medical services to a variety of populations, diverse of all socioeconomic statuses and races.

Jamie joined the Level Up Team in 2023 as a Direct Support Professional, and she is excited to build personal relationships with everyone she interacts with. She hopes to inspire people to become fully independent but most importantly, build the personal confidence that is necessary to reach that step.

Joanne was born in Los Angeles, California. Raised with two older brothers, she grew up a tomboy who loved playing sports, especially soccer. Joanne has always had compassion and empathy for those who felt different or unseen and would go out of her way to make sure people felt included and cared for. Joanne was also the first in her family to have a proclivity toward the sciences and health support fields.

Joanne graduated from Village Christian High School as a student athletic trainer and an ambassador in the Health and Environment concentration. In 2019, she entered UCLA intending to traverse on the pre-Physician Assistant track. The summer after her first year at UCLA, she became certified as an EMT and was hired by an ambulance company. In her role as an EMT, Joanne was able to support people in crisis and grow her desire to help those in need. After discovering Occupational Therapy(OT) through her friend and volunteering at various OT clinics, Joanne plans to pursue a graduate degree in OT after she graduates from UCLA. Joanne is currently majoring in The Study of Religion and minoring in Disability Studies.

Joanne joined the Level Up Team in 2022 as a Direct Support Professional, and she is excited to inspire and help guide people toward their highest potential by teaching them life skills. Her goal is to impact the people around her and learn and grow in the field of supporting others. In her free time, she enjoys spending time with her family and friends, sports, and reading.

Jocelyn was born in Malaysia and grew up in Shanghai, China. After high school, she moved to the United States to attend UCLA. Initially intimidated by the transition to a new country, she has since embraced her college experience and life in Westwood over the past two years.

Jocelyn enjoys spending quality time with her friends and family, as well as cooking, baking, and traveling. After completing her undergraduate degree, she plans to pursue a doctorate in occupational therapy. Her passion for holistic health fuels her desire to enhance the quality of life for others through compassionate, high-quality care. She has volunteered at various occupational therapy clinics, including those focused on mental health, pediatrics, and hand therapy. These experiences have solidified her commitment to the field and reinforced her mission to combine empathy and creativity to help patients redefine their visions of a meaningful life.

Currently, Jocelyn serves as the External Vice President of UCLA’s Society for Physical and Occupational Therapy (SPOT), a club dedicated to providing career guidance for pre-occupational therapy and pre-physical therapy students. Additionally, she is a board member of UCLA’s California Health Professional Student Alliance (CaHPSA), where she advocates for equity and accessibility in healthcare.

In 2024, Jocelyn joined the Level Up Team as a Direct Service Professional. She looks forward to teaching independent life skills to participants, helping them achieve their individual and unique goals.

Kaelyn was born and raised in San Francisco, California, but spent parts of her childhood living in Taiwan and New York. As the oldest sibling in a household with several physical and neurodevelopmental diagnoses, Kaelyn took on a caretaker and advocacy role from a young age. These early experiences sparked her passion for forming interpersonal connections and helping others. In high school, she encouraged these community values among her peers through student-led service projects and mental health campaigns. In her spare time, she volunteered at a local nursery school and a bilingual tutoring center. These experiences fueled her dedication to supporting others and promoting resilience.

Currently a junior at UCLA, Kaelyn is majoring in Psychology and minoring in Asian American Studies. Throughout her undergraduate studies, she has explored various social science disciplines, drawing from them to inform her understanding of school-based interventions and her goal of empowering neurodiverse youth to realize their full potential.

Kaelyn is an active member of the UCLA Dragon Boat team and regularly volunteers with Bruins for Accessible Education. She is also deeply involved in research as a behavioral coach and research assistant at both the Anxiety and Depression Research Center (ADRC) and UCLA's Treatment and Research for the Underserved with Stress and Trauma (TRUST) Lab. Outside of school, Kaelyn is engaged with Changing Tides, a Little Tokyo Service Center program, where she helps serve local communities and works to destigmatize mental health within Asian American populations.

In Winter 2025, Kaelyn joined Level Up as a Direct Support Professional, eager to expand her ability to adapt her instructional methods and support individuals from diverse backgrounds. She is committed to uplifting her participants’ voices and perspectives during periods of transition, and looks forward to forming meaningful connections. In her free time, Kaelyn enjoys exploring the Los Angeles food and coffee scene, listening to music, learning new skills (she’s currently teaching herself to play guitar), and cooking with friends.

Lois was born and raised in Torrance, California, and is the oldest of two siblings. Her Korean background has always influenced a big part of her identity growing up. She currently majors in Psychology with a minor in Brain and Behavioral Health, and is passionate about equal treatment among minority groups, especially members of the neurodivergent community. She hopes to spread awareness about the importance of being understanding, respectful, and compassionate to those who are sometimes labeled as different by society.

Lois discovered occupational therapy through a friend who recommended the career option to her. After thorough research and numerous talks with many OT grad students and OTs working in the field, she decided to pursue pediatric OT as she enjoys working with children. However, because she is relatively new to the career, she is looking to expand her experiences and is open to other OT options as well. She plans on entering grad school for occupational therapy and being involved in the healthcare industry.

Lois joined the team in the Summer of 2023 and hopes that through Level Up Solutions, she will be inspired by hardworking, like-minded individuals who share a passion for improving the well-being of the neurodivergent community. She is excited to experience growth, both as a direct support professional and with the people she will be working with, and to open a new chapter with the team during her last year in college.

Marie grew up in Western Washington. She relocated to California in 2009 to be a student in the Pathway Program at UCLA, graduating in 2011.  Valuing her new friendships, the sunny Southern California weather and the abundance of career training opportunities made it easy for Marie to choose Westwood Village as her home away from home.  She has been active in many internship programs including UCLA Hospital, Universal Music Group, and Variety Magazine.  She also enjoys volunteering for Meals on Wheels. Marie currently works for Level Up Solutions as a full-time overnight staff member.  

Marie’s deep concern for other’s well-being compels her to offer a helping hand to those in need, as she has had to address many of the same common issues in her own life and knows the value of a strong support system.  On her free days, Marie enjoys walking her dog Riley, attending film premiers, television screenings, and visiting Mickey at Disneyland. 

Marta was born January 1991 raised in Los Angeles, CA.  At a young age her dream was to become a teacher. She started volunteering at her old elementary school; when she attended middle school through high school. She worked with second grade students in classwork and homework.

Growing up was the most difficult part. Her father suffered a heart attack and her priority was taking care of her dad while helping around the house. At that point on she realized she wanted to work in the medical field. Her father had to go through physical therapy and that made her want to become a physical therapist to be able to help people gain back movement and be independent once more.

After high school she became a mom and went to a trade school and got her certificate as Medical Assistant/Cardiac Tech. Her first job was at an acupuncture clinic as front desk receptionist. Marta managed the front desk mostly by herself and in the process learned a lot about Chinese herbal medicine. As much as she loved to greet patients her heart was somewhere else and knew that she could do so much more.  Marta plans on going back to school and continue her education to be able to accomplish her dream.

Monica was born and raised in Los Angeles, California, as the youngest of three children to Mexican immigrant parents. Growing up in a supportive family, she had numerous role models who guided her as she explored her passions. From an early age, Monica has enjoyed helping others, dancing, singing, and cooking.

With a longstanding dream of working in the medical field, Monica found her calling in Medical Assisting. She is currently pursuing her associate degree in Medical Assisting at West Los Angeles College, aiming to become a Certified Medical Assistant (CMA). Monica is eager to build a career that allows her to make a positive impact on others' lives and plans to further her education in the future.

In the fall of 2024, Monica joined the Level Up Solutions team as a Direct Support Professional. In her free time, she loves cooking, baking, watching TV, and spending quality time with family and friends. Monica is excited to support her participants in developing their life skills while expanding her own knowledge through the diverse experiences she will gain in her role.

Natali was born in Ventura, California and raised in Lomita, California. She was born from immigrant parents who later became a carpenter and preschool assistant. At an early age she became interested in singing, dancing, playing Dr. and sports. She played soccer in middle school and high school and went on to receive the Rookie of the Year Award and received her first honorary school letter. Natali joined the Human Resources Academy which inspired Natali to help others, joining the HSA program opened many doors for her. Natali began volunteering in nursing homes and hospitals.

Natali graduated high school and decided to take a couple years off from school to travel and find herself. Upon her return she decided to return to school to become a surgeons assistant. Natali did her rotation at St. Vincent Hospital in Los Angeles where she specialized in Spinal and General Surgery. She also worked at the Beverly Hills institute of plastic Surgery where she specialized in plastics. She wanted to help people in another way, which opened the door to Level Up Solutions. Natali's ultimate goal is to help others in need of a better life and Level Up did that for her.

“This is one of the most rewarding contributions by far, I am simply a gardener helping grow small seeds into flowers”. Natali

Natalie was born and raised in Westminster, CA within a tight-knit Vietnamese immigrant family. She volunteered and worked on service projects from a young age and gained a passion for education and community involvement. Throughout high school participated in community service organizations, student leadership, and health competitions to further these passions.

Natalie is a 2nd year UCLA student majoring in Psychobiology with a minor in Disability Studies (DS). Through the DS minor, she hopes to better understand the nature of disability, particularly neurodivergency, and how healthcare can be changed to improve accessibility and quality of care. 

At UCLA, she is involved in the Psi Chi International Honors Society, PULSE (Pre-Medical Undergraduate Learning through Shadowing Experience), Vietnamese Community Health, and a behavioral neuroscience lab. She is interested in pursuing a career in psychiatry and work in communities that lack mental health resources and education. 

Natalie joined Level Up in the spring of 2024. Growing up with a sister with autism fostered her interest in medicine, disability, and their connections to community efforts. As a Direct Support Professional, her goal is to help neurodiverse participants enjoy fulfilling, independent lives.  Beyond her involvements, Natalie loves to bake, listen to/watch true crime, play with her 7 pets, and watch shows with her family. 

Neelaj was born and raised in Torrance, CA. From an early age, he developed a strong passion for community service and helping others, participating in numerous volunteer clubs throughout middle school and high school. His dedication to serving others manifested in various ways: he tutored peers in both middle and high school, volunteered at a hospital throughout high school, and was an active member of the Torrance Youth Council, a youth government group focused on advocating for youth interests and initiatives in his hometown.

Currently, Neelaj is a fourth-year student at UCLA, majoring in Molecular, Cellular, and Developmental Biology. His passion for biology and science, combined with his commitment to improving the lives of those around him, has guided his journey into healthcare. He hopes to continue on this path, working to enhance the well-being of individuals and uplift communities as a whole.

At UCLA, Neelaj is deeply involved with Bruin Beans Health Club (BBHC), an organization dedicated to raising awareness about kidney disease while also addressing broader issues such as combating medical misinformation, promoting patient advocacy, and emphasizing the importance of preventative care to help individuals lead healthier lives. With these experiences, Neelaj aspires to become a physician, where he can work closely with patients and make a meaningful impact on individuals and communities.

In the winter of 2025, Neelaj joined Level Up as a Direct Support Professional. In this role, he continues his journey of working directly with people, forming valuable interpersonal connections, and helping them lead better lives. In his free time, Neelaj enjoys going to the gym, playing basketball and football with his friends, and watching sports.

Nick was born and raised in Pasadena, California. In the fall of 2016 Nick moved to the Westwood area to attend the UCLA Pathway Program. While attending Pathway, Nick embraced everything the program had to offer like attending UCLA sporting events, doing different internship opportunities and learning valuable life skills. Nick was part of the Pathway Leadership group, where he helped lead program tours and contributed to the creation of the annual yearbook.

In the summer of 2018, Nick was offered the opportunity to volunteer as an equipment intern with the UCLA football team. Nick excelled in this role and remains with the team to this day as a valuable member of the equipment team. Nick joined the Level Up staff team at the start of 2024 as an overnight staff for the Pathway program. Nick hopes to help the Pathway students on their journey toward independence just as the stuff did for him when he was a student. In his free time, Nick likes to spend time with his family and friends and go on walks among other outdoor activities.

Nayely grew up in the border town of Calexico, California, as a first-generation student. She was raised by her mother, a nurse who worked in assisted living with adults with intellectual disabilities. Witnessing her mother's passion for this work inspired Nayely to pursue a similar career, focusing on supporting others in meaningful ways. Outside of academics and work, Nayely enjoys running and training for various races, including half marathons, marathons, and 5Ks.

Now a fourth-year student at UCLA, Nayely is majoring in Sociology and plans to attend graduate school to earn a Master of Social Work (MSW). She aspires to become a clinical social worker, driven by her lifelong passion for mental health and helping others. Nayely has gained valuable experience through her work and volunteer efforts in diverse communities, including an internship in Washington, D.C., where she worked on public policy at the National Disability Rights Network. This role deepened her understanding of the inequalities people with disabilities face and reinforced her commitment to advocating for their rights.

In 2025, Nayely joined the Level Up Team as a Direct Support Professional. She is excited to directly support individuals while learning and helping others develop new skills. She looks forward to working with a team of like-minded individuals who share her passion for empowering and inspiring neurodivergent adults to grow and achieve greater independence.

Nicolette grew up in Concord, CA, as a second-generation Filipino American in a low-income household. When their family moved to Irvine, they initially struggled with the academic rigor but took initiative at community college, excelling in their studies and founding a game development club to support nontraditional students. They later transferred to UCLA, where they are now a fourth-year English major with a minor in Digital Humanities. As part of the departmental honors program, Nicolette collaborates with faculty to explore diverse experiences in digital media, focusing on accessibility and representation.

Nicolette’s passion for supporting neurodiverse and disabled individuals is both personal and professional. Growing up with siblings diagnosed with autism and OCD, they witnessed the challenges their family faced in achieving independence and navigating social situations. Nicolette has helped their siblings build confidence in new experiences and has applied this knowledge while adapting learning programs for children with Individualized Education Plans (IEPs) at Girls Make Games. Through therapy and self-advocacy, they have also gained valuable insights into managing their own anxiety disorder, which they bring to their work at Level Up.

As a Direct Support Professional, Nicolette helps adults with developmental disabilities develop life skills and gain confidence in their independence. They believe everyone deserves the right tools and support to thrive. Nicolette is especially passionate about creating inclusive environments that empower individuals to explore their interests and achieve their goals.

Outside of work, Nicolette enjoys creating 3D art, writing poetry, and exploring fashion. They also love spending time with their cat, Temmie, an Emotional Support Animal for both themselves and Level Up participants.

Rachel Wing is an undergraduate student at the University of California, Los Angeles, pursuing a BS in Psychobiology with a 3.99 GPA. She graduated as valedictorian from Mission San Jose High School in Fremont, California. Currently, Rachel works as an Emergency Medicine Research Associate at Ronald Reagan UCLA Medical Center, where she collects patient data for clinical trials. She also conducts neurology research at the Cramer Lab, focusing on post-stroke interventions, and serves as a Direct Support Professional at Level Up Solutions, where she supports neurodivergent individuals. Looking ahead, Rachel plans to attend medical school to combine her passion for clinical research and community health.

Born and raised in Saint Paul, Minnesota, Tasha and her twin brother were the oldest of five children. As a result, she naturally took on a significant amount of responsibility caring for her three younger siblings. From a young age, Tasha has been deeply passionate about helping others. At 16, she began working as a nanny for a family with three young children, all diagnosed with autism. During her time with this family, Tasha gained valuable experience and knowledge, which fueled her desire to make helping others her life's work. Over the years, she has stayed in touch with the family and continues to be reminded of the positive impact she had on their lives.

In 2010, Tasha moved to California to attend UC Santa Barbara, where she ran track and field and studied exercise science. After college, however, she decided not to pursue a career in exercise science. Instead, she continued following her passion for helping others, working as a nanny for different families before transitioning into a position in education.

Now balancing life as a new mother, Tasha remains dedicated to caring for others and building meaningful relationships. She joined the Level Up team in late 2024. In her free time, Tasha enjoys making memories with her baby, photography, hiking, painting, exploring new places, and, of course, enjoying the California weather.

Vicky, the older twin, was born and raised in Hayward, California. She is currently pursuing a double major in Psychology and Art History. Passionate about interdisciplinary studies, Vicky enjoys exploring the connections between Psychology, History, and Art. As the child of two immigrant parents, she has often advocated for them in medical settings, an experience that inspired her desire to help others.

Vicky discovered occupational therapy in the Spring Quarter of her third year at college, and since then, she has been eager to broaden her horizons and gain more experience. This led her to join Level Up. At UCLA, Vicky is involved in WYSE (an organization that empowers young women in various communities) and Survivor at UCLA (a student-led spin-off of the reality TV show Survivor). She aspires to bring together her diverse experiences to become an occupational therapist.

Vicky joined the Level Up team in Winter 2024, where she hopes to deepen her knowledge of supporting the neurodiverse community and helping participants gain independence. In her free time, she enjoys crafting, making props for her clubs, and spending time with friends.

Mookie was born in Oregon and joined the Level Up tribe in November of 2020. He is very excited to complete his training as a tactile stimulation support animal and work with Level Up's staff and participants. He currently lives in Los Angeles and in his free time enjoys chasing balls, sleeping, and belly rubs. He is excited to join the LU tribe and can't wait to meet everyone!

Temmie is an Emotional Support Animal for both Nicolette and the participants at Level Up. A playful cat who loves fetching and getting head pets, she is also mindful of people's allergies. Nicolette adopted Temmie from the West LA shelter less than a year ago. Her previous owners used ASL to communicate, so Temmie understands a bit of sign language. She enjoys lounging in sunny spots, chasing toys, and bringing comfort and joy to those around her.